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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: You are manufacturer or trader?

Combined, please contact us for specific product consulting.

Q2: Do you provide free sample?

Yes, but please bear shipping cost at your side. Ship fee will be deducted from future bulk order

Q3: Can you give a discount?

Surely, it depends on your quantity

Q4: How will you dispatch product?

For small quantity order, FedEx,DHL, TNT, USP, EMS, by air.
For commercial qty, by sea is alternative.

Q5: What payment term do you accept?

Wire transfer, L/C, D/P, D/A,, western union, Money-gram etc

Q6: How long can I receive package?

If it’s sample, package can be sent out within 3 working days after payment made, it takes about one week on the way. Remote countries may takes longer, so please consult sales person accordingly.

If it’s commercial order, it depends on ready stock or not, by air or by sea, and to which port, so please consult sales person.

Q7: Do you sell pills, tablets or capsules?

No, we only sell API and intermediates, fine chemicals, don’t sell finished dosage. And in case misleading you, we also cannot give any advice related to dosage. We will make sure raw materials we are selling is 100% qualified.

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